Term and Conditions

Welcome to Studio Ghibli Sales! We’re thrilled to have you explore our magical collection of Ghibli-inspired products. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing our site or placing an order, you agree to these terms. Please read them carefully to ensure a wonderful experience for everyone.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and up-to-date information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in any activities that could harm the site or other users.
• Respect our intellectual property and not copy, distribute, or misuse any content without permission.
• Be responsible for maintaining the confidentiality of your account details and for all activities under your account.

If you violate these obligations, we may suspend or terminate your access to our services.

2. Product and Service Description

At Studio Ghibli Sales, we offer a whimsical range of products inspired by the enchanting worlds of Studio Ghibli. Our collection includes:

• Apparel: All Tees, Bottoms, Dresses, Capes, and more for Guys and Girls.
• Accessories: Backpacks & Bags, Beanies, Bracelets, Earrings, and other items like those seen on social media.
• Home and Lifestyle: Bedroom decor, Bowls and Ramen Bowls, Drinkware and Glassware, and Beauty products.
• Special Collections: Such as BB22 and Back To School items.

We strive to provide high-quality, Ghibli-themed goods that bring joy to your everyday life. However, please note that colors and sizes may vary slightly due to screen settings and manufacturing processes. Product availability is subject to change, and we reserve the right to discontinue items without notice.

3. Order and Payment Terms

When you place an order on our website, you agree to the following:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation. You’ll receive an email confirmation once your order ships.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are secure, and we do not store your payment details.
• Shipping: We ship worldwide, excluding some remote areas and parts of Asia. Delivery times are estimates and may vary due to customs, weather, or other factors.
  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipping.
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping.
• Cancellations: Orders can be canceled within 24 hours of placement by contacting us at [email protected]. After this period, orders may already be in processing and cannot be canceled.

If an item is out of stock, we’ll notify you and offer a refund or alternative.

4. Intellectual Property

All content on this website, including images, text, logos, and product designs, is the property of Studio Ghibli Sales or licensed from Studio Ghibli-inspired creators. You may not use, reproduce, or distribute any content without our express written permission. Unauthorized use may result in legal action.

5. Returns, Refunds, and Exchanges

We want you to love your Ghibli treasures! Here’s our policy:

• Return Timeframe: Returns and exchanges are accepted within 15 days of receiving your items.
• Eligibility: Items must be unused, in original packaging, with all tags attached. Non-returnable items include:
  • Opened beauty products (for hygiene reasons).
  • Earrings (unless defective, due to personal hygiene).
  • Used drinkware and glassware (for health and safety).
  • Personalized or custom items (final sale).
  • Sale items (if clearly marked as final sale).
• Return Process: Email us at [email protected] with your order details. We’ll provide instructions, and you’ll ship items to: Studio Ghibli Sales, 4902 Warner Street, Miami, US 33179.
• Refunds: Refunds are processed within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable, and return shipping is your responsibility unless the error is ours.

6. Limitation of Liability

Studio Ghibli Sales is dedicated to providing a magical shopping experience, but we must clarify our responsibilities:

• We are not liable for delays caused by shipping carriers, customs, or events beyond our control (e.g., weather).
• Our total liability for any claim related to your order is limited to the purchase price of the product.
• We are not responsible for any indirect damages, such as loss of profits or data, arising from the use of our products or website.

By using our site, you acknowledge that you do so at your own risk.

7. General Provisions

These terms are governed by the laws of the United States. If any part of these terms is found invalid, the remainder remains in effect. We may update these terms periodically, and continued use of the site constitutes acceptance of changes.

8. Contact Us

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